Habitat for Humanity is founded on the belief that we’re all in this together. COVID-19 is on the rise and we are taking decisive, unprecedented action to protect our community and slow the spread of this virus.

In accordance with the “shelter in place”, we have closed our Oakland and Milpitas offices until further notice. While our staff is continuing to serve our applicants and clients during this time, we are unable to accept walk-ins or hold in-person meetings. PLEASE MAIL IN ALL APPLICATIONS TO: 2619 Broadway, Oakland, CA 94612

If you are currently working with a specific member of our Client Services staff, please contact them directly by email or phone.

  • For general inquiries or questions about our homeownership program, please contact Isabelle Gaetz at IGaetz@HabitatEBSV.orgor (510) 906-2221.
  • If you are already approved for our Homeownership program and have questions, please contact Sonya Bynum at SBynum@HabitatEBSV.orgor (510) 803-3311.
  • For housing counseling services and inquiries, please contact Ramel George (Alameda and Contra Costa counties) at RGeorge@HabitatEBSV.orgor (510) 803-3373 or Alessandra Pio di Savoia at  or (408) 620-3411.
  • If you have purchased a Habitat home, please contact Lesley Casto at or (510) 803-3381.


For general information regarding benefits and financial assistance available to people affected by COVID-19 both at the federal and state level click here.
COVID-19 Unemployment Benefits Explanation: For information regarding the types of unemployment benefits available to people affected COVID-19 click here.
COVID-19 Length of Unemployment Compensation: For information regarding the length of unemployment benefits available to people affected by COVID-19 click here.

Financial literacy Resources

Housing Counseling

Whether you’re on the path to your first home, through partnership with Habitat or elsewhere, or you’re having problems managing your finances, we can provide the counseling, education, and preparation you need to be in control and find the stable housing best suited to your needs. As a HUD-approved housing counseling agency, we offer pre-purchase counseling, financial, budgeting, and credit education, and first-time homebuyer workshops that are open to the public.

See what housing counseling option best fits your needs below:

One-On-One Counseling

One-On-One Counseling offers free, individualized guidance from a Habitat Housing Counselor. Our Housing Counselors will work with you to develop a plan designed to help you reach your financial goals and catered to each client’s unique financial circumstances. Our Counselors specialize in:

  • Credit repair
  • Debt reduction
  • Budgeting
  • Saving
  • Pre-purchase counseling

To schedule an appointment, please complete the inquiry form below.

 Free one-on-one financial counseling
Financial Education Workshops

Financial Education Workshops

Our free financial education workshops offer information on a range of topics that help to build financial health and lay the groundwork for homeownership. From essential information — like identifying scams and understanding credit reports and scores — to improving financial fitness — through debt management and credit repair — to skills for future success — with budgeting and saving and walking the path to homeownership, our workshops are designed to equip you with strategies for an empowered way forward.

Click here to see our upcoming Financial Education Workshops.


First-Time Homebuyer Classes

Our 8-hour, HUD-approved First-Time Homebuyer Class equips attendees with the skills they need to understand the process of purchasing their first homes, from preparing for homeownership all the way beyond the purchase of that home. Having a full understanding of the process and the responsibilities of buying a home — whether it’s home loan shopping and qualifying, negotiating and closing on a purchase, or household budgeting after the purchase is complete — can be overwhelming but essential to making homeownership an attainable dream for your family. That is why we are here to help!

Attendees pay a small fee to enter and must arrive on time and attend the full 8-hours in order to receive a certificate. Note: This class is NOT a Homeowner Orientation and attendance is not required in order to apply for Habitat homeownership.


Due to the COVID-19 pandemic, our First-Time Homebuyer (FTHB) classes have been suspended. To continue to serve first-time homebuyers, we are giving a First-Time Homebuyer Class Certificate of Completion to first-time homebuyers who complete an online Homebuyer Education course through eHome America and attend an individual counseling session with one of our HUD-Certified Housing Counselors. 

Click here to learn more.


First-time homebuyer classes


In response to the COVID-19 pandemic, our Housing Counseling program has transitioned all workshops and events from in-person to online webinars. Habitat's financial counseling webinars aim to educate those financially impacted by the current health and economic crisis. 

"Managing Expenses in Tight Months" August 2020 update


"Saving Strategies"




“Your Guide to Benefits and Financial Assistance”


“ID Theft & Scams: What You Need to Know”


Webinar recordings will continue to be posted here after our live sessions. If you need more information or would like to speak to a Housing Counselor, please complete the form below

Contact our Housing Counseling Team

For questions or to schedule an appointment with our Housing Counselors, please contact us at 510-803-3371 in the East Bay and 408-620-3411 in Silicon Valley, or complete the inquiry form below.

*Note- DO NOT complete this form if you are interested in becoming a Habitat homeowner. For questions about Habitat's homeownership opportunities, visit our Homeownership Program page.

Habitat Family Success Story
“Habitat has taught our family how to budget and how to save money for things like our closing costs. It was hard but we have a savings account for the first time!”

Marisela, Habitat Homeowner

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