Donation FAQ

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FAQ

Below are our most frequently asked questions by Habitat for Humanity donors and supporters regarding their donations.
 
If you do not see your question answered below or you would like to speak with a member of our donor services team directly, please contact us at DonorServices@HabitatEBSV.org or 866-450-4432, press 5 for “donations,” then press 1 for “financial donations.” 
Where can I mail my check donation?

Thank you for your support! Please mail check donations or other general donation-related mail to:

Habitat for Humanity East Bay/Silicon Valley 
c/o Donor Services Team 
2619 Broadway 
Oakland, CA 94612 

How can I check if you've received my donation?

You will receive acknowledgement of your gift from us by email or mail. If you do not receive this, please contact us at DonorServices@HabitatEBSV.org or 866-450-4432, press 5 for “donations,” then press 1 for “financial donations.” 

I made a donation to your organization and found out my company will match my donation. How can I request a matching gift from my company?
  1. Visit our "Workplace Giving" webpage,
  2. Scroll down to "Companies That Match"
  3. Enter the name of your company in the search toolbar to start your matching gift request. 

If you have questions about your company’s matching gifts program, we recommend contacting your company’s Corporate Philanthropy team for more information

How do I make a donation in honor of or in memory of someone?

 You can dedicate your gift to someone when you donate online through our "Donate Now" webpage or by including your request with your check donation.

Please be sure to include the name of the honoree and if you would like someone notified about your donation, please include full contact details for the person to be notified.  
 
If you’d like us to create a special tribute webpage for people to donate and help raise funds for Habitat for Humanity East Bay/Silicon Valley, please contact us at DonorServices@HabitatEBSV.org or 866-450-4432, press 5 for “donations,” then press 1 for “financial donations.” 

What ways can I donate?
  1. BY MAIL
    Please mail check donations or other general donation-related mail to: 
    Habitat for Humanity East Bay/Silicon Valley 
    c/o Donor Services Team 
    2619 Broadway 
    Oakland, CA 94612 

  2. ONLINE
    Click here to donation online with card, Venmo, or PayPal.

  3. OVER THE PHONE
    Call our Donor Services team Monday through Friday from 9am to 5pm PST  at 866-450-4432, press 5 for “donations,” then press 1 for “financial donations.” 

  4. STOCK OR SECURITIES

  5. IRA AND QUALIFIED CHARITABLE DISTRIBUTIONS

  6. DONOR ADVISED FUND

  7. REAL ESTATE AND PROPERTY (residential and commercial)

  8. CRYPTOCURRENCY

  9. PLANNED AND LEGACY GIFTS

  10. HOME GOODS AND BUILDING MATERIAL

  11. EMPLOYEE GIVING AND EMPLOYEE MATCHING

  12. CORPORATE AND ORGANIZATIONAL PARTNERSHIPS

  13. VEHICHLE DONATIONS


For ACH or wire transfers, please contact our Donor Services team at DonorServices@HabitatEBSV.org or 866-450-4432, press 5 for “donations,” then press 1 for “financial donations.” 

How can I request a new tax receipt?

Please contact us at DonorServices@HabitatEBSV.org or 866-450-4432, press 5 for “donations,” then press 1 for “financial donations.” 

For car donation tax receipts, contact Habitat’s Cars for Homes program at 877-277-4344 or CarsForHomes@Habitat.org.

Is my donation tax deductible?

Habitat for Humanity East Bay/Silicon Valley is a tax-exempt non-profit corporation under section 501(c)3. Our tax ID # is 94-3053687. 
 
If you itemize your deductions, you may be able to deduct charitable contributions of money or property made to qualified organizations. We recommend you contact your tax advisor or visit the IRS website for more information. 

How do I update my monthly donation?
  1. On our "Donate Now" webpage, select “Monthly donation,” and enter your new donation information.
  2. In the comment section please include “Update my monthly donation.”
  3. Our Donor Services team will then update your monthly donation in our system.  

 
If you have any questions or would like confirmation of your updated monthly donation, please contact us at DonorServices@HabitatEBSV.org or 866-450-4432, press 5 for “donations,” then press 1 for “financial donations.”  
 
For more information about our monthly donors Carpenter’s Club, visit Other Ways to Give.

How can I update my contact information with your organization?

Please contact us at DonorServices@HabitatEBSV.org or 866-450-4432, press 5 for “donations,” then press 1 for “financial donations.” 

I have a specific donation question or special request. Who can I contact?

You can reach out to our Donor Services team at DonorServices@HabitatEBSV.org or call us during our operating hours Monday through Friday from 9am to 5pm PST  at 866-450-4432, press 5 for “donations,” then press 1 for “financial donations.”